From planing to managing, Bencoolen provides though service to ensure every square of your property is profitable.
Project Technical Support: Hotel Development Process, Feasibility Study, Project Development, Design and Construction.
Strong foundation and solid plan are compulsory to build a successful hospitality business. We provide meticulous research and plan, develop preopening critical path, supervise progress off all aspects in order to open hotel on time and on budget.
Hotel Management: Business Planning and Budgeting, Financial Reporting, Internal Audit
Bencoolen International provides day to day operation of hotel and resort which produces measurable results in revenue performance, guest satisfaction, cost management and profitability. It is the depth of our experience that allows hotel owners to improve profit margins.
Human Resources: Recruitment, Training and Development, Leadership, Management
Employee is one of the main assets of the hotel; we invest the necessary time to recruit the best possible people for each position and strive to identify high performance individuals as well as future leaders that contribute to the hotel success.
Once the hotel is open, we ensure that the property is managed and maintained as an investment in accordance with the owner’s expectations regarding financial returns, value creation, maintenance and financial risk mitigation. We oversee the activities of the operator, to ensure compliance with their contract and their objectives.